The use of artificial intelligence (AI) in the banking sector is omnipresent. In customer support, chatbots answer enquiries and provide personalised recommendations for products and services. AI algorithms are used in fraud prevention to identify suspicious transactions, both in online banking and for credit cards.
The use of AI in compliance processes makes it possible to react more quickly to new regulatory requirements and better recognise risks. AI can replace the following manual processes:
Searching legal and compliance documents
Summarising legal texts
Check compliance with regulatory requirements
Identifying adaptation requirements
Preparation of risk and performance reports
However, this is only possible if the AI system works safely and reliably.
Lighthouz AI
Learn moreLighthouz AI is a comprehensive quality assurance system for AI applications, including chatbots and agents. Based on scientific methods and metrics, the system checks the output of artificial intelligence for coherence, reliability, security and data protection.
MyPersonalGPT
Learn moreMyPersonalGPT is your individual AI chatbot that can be trained to categorise, summarise and compare the content of legal texts, regulatory documents and reports. Increase your efficiency and optimise your processes.
Julia Läßig is our expert for regulation, compliance and digitalisation in the banking sector. She has over 25 years of experience in this field.
Julia Läßig
Principal
+49 172 7650215
Julia.Laessig@consileon.de
Our experts will get back to you as soon as possible.
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