It is not easy to find the right mix of modular, customer (cluster) specific, high-margin services on the one hand and a product/service offering that is as standardized as possible on the other.
Both the breadth and depth of the offering must be critically reviewed at regular intervals in light of the current and future customer portfolio.
Digitization can provide valuable assistance in the efficient provision of individualized services.
Consileon has accompanied many companies in the review and digitalization of their product/service offering – come and see us.
