The Federal Employment Agency.
The Bundesagentur für Arbeit (BA, engl. Federal Employment Agency) is the pioneer among public authorities. It digitized job exchanges and job counseling many years ago. Citizens can even apply for unemployment benefits online at arbeitsagentur.de. In 2017, the BA placed another exciting tool on its site: The self-exploration tool, which allows everyone to experience their job counseling interactively and digitally. Over 700,000 visitors have already used the service.
The employment agency developed the many digital tools in agile processes. Consileon advises the BA on this.
